Privacy Policy

SMART PINK is an AI-powered breast-health and HealthTech platform that brings together patients, doctors, NGOs and artificial intelligence in a smart health ecosystem dedicated to awareness, early detection, support and solidarity in the fight against breast cancer.

SMART PINK is not a medical institution. It does not provide medical diagnosis, treatment, emergency care or guaranteed medical outcomes, and this Platform must never be used as a substitute for professional medical care.

We only collect information that you choose to provide or that is technically necessary for the features you use. We do not use third-party analytics, advertising or cross-site tracking services.

Information you provide: the contact form (name, email address, subject and message); the newsletter form (email address); account registration, including through your Google account if you choose it (name, email address and chosen role); community registration for health professionals (professional details and practice information); dashboard data for account holders (health-related profile fields such as measurements, medical history, allergies, prescriptions, consultations and uploaded medical documents, as well as AI analysis records when you use the patient or doctor areas); the inputs you send to our AI tools, such as the messages you type to the Hope assistant or the values you submit to the prediction tool; and the facility profile and assessment answers you enter in the Digital & AI Maturity Diagnostic.

Information we process automatically: a small first-party cookie (“sp-lang”) remembers your language preference, and settings such as your chosen theme and certain tool data are kept in your browser's local storage (they never leave your device). To protect our services, we may also briefly use your IP address in memory for rate-limiting and spam prevention on our forms and AI endpoints; this information is not stored or shared.

The newsletter form currently records your email address in your browser and confirms your subscription locally. The address is not transmitted to or stored by us.

The donation form is a demonstration interface. Please do not enter real payment card details: the website does not currently process any payment and no amount is charged. The subscription, dedication and other details you enter on the donation page remain in your browser only.

The tele-expertise request form and similar request interfaces on the support pages are currently interactive demonstrations: the information you enter stays in your browser and is not transmitted.

We use the information you provide to: respond to your messages; create and operate your account and dashboards; deliver the AI assistant, prediction and diagnostic features you request; power the community directory and the professional support features; remember your language and theme preferences; and improve and secure the Platform.

We do not sell your personal information. We do not use it for advertising. We do not share it except as described in this policy, to provide the services you asked for, or where required by law.

Some features let you store health-related information in your account, such as measurements, medical history, allergies, prescriptions, consultations and medical documents. This information is stored only within the account features you choose to use, and you decide what to enter.

You are responsible for the accuracy and lawfulness of what you enter, and you confirm that you have the necessary rights and consents before uploading documents or information that concern other people.

Our AI tools and predictions are informational and assistive only. They are not medical diagnoses. Always consult a qualified health professional for medical advice, and call emergency services in an emergency.

The Hope assistant is an AI chatbot that helps visitors understand SMART PINK's features and general breast-health information. When you use it, your messages are sent to an external AI provider (OpenRouter) to generate a response; that provider processes the messages under its own terms and privacy policy.

Your conversation is stored in your browser's local storage (“sp-hope-ai-messages”) so you can find it again. We recommend that you do not type personal identifiers, contact details or detailed medical information into the chat.

Hope is not a doctor. It does not provide a diagnosis or a treatment plan and does not replace professional medical care.

The prediction tool processes the numeric values you provide through machine-learning models that run on our own servers. No personal identifiers are required, and no third party receives your values.

The Digital & AI Maturity Diagnostic is an organisational self-assessment. Your facility profile and answers are stored in your browser. To generate the PDF report you request, the data is sent once to our servers and used solely to produce that report; we do not store it.

We rely on a small number of external providers to operate specific features. Each provider processes data under its own terms and privacy policy, and we only use it to provide the feature you requested: Firebase (Google) hosts the accounts and dashboard data of account holders; an email delivery service (with FormSubmit as a fallback) delivers contact-form messages; OpenRouter provides the language model that powers the Hope assistant; and OpenStreetMap, Wikidata and Wikipedia are used by the charity and healthcare finders to return results.

These providers may store or process data on servers located in countries other than your own. Their own privacy policies govern that processing; we encourage you to review them on their websites.

The Platform sets one first-party cookie — “sp-lang” — to remember the language you selected. It stays on your device for two years and is used only for that purpose.

We also use your browser's local storage for data that never leaves your device: the theme you choose (“sp-theme”), your Hope chat history (“sp-hope-ai-messages”) and your diagnostic data. You can clear these at any time using your browser settings.

We do not use cookies for advertising, analytics or cross-site tracking.

We apply reasonable technical and organisational measures to protect the information handled by the Platform, including secure connections and the access controls provided by the services we use.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Contact-form messages are delivered by email and are not stored in an account database. Account data, including health-related data stored in your dashboard, is kept for as long as your account remains active; we delete it when you close your account or ask us to remove it.

Data kept only in your browser (theme, chat history, diagnostic data) can be removed at any time by clearing your browser's local storage.

Depending on where you live, you may have rights over your personal information, such as the rights to access, correct, delete or restrict certain processing, to object to processing, or to withdraw consent at any time.

To exercise these rights, contact us using the details below. We will respond within a reasonable time and may ask you to verify your identity first.

The Platform is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

The Platform may link to external websites and services. We are not responsible for their content or their privacy practices. Please review their policies before sharing information with them.

We may update this Privacy Policy from time to time to reflect changes in the Platform or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page.

SMART PINK is an initiative currently based in Biskra, Algeria. If you have questions about this Privacy Policy or wish to exercise your data-protection rights, contact us through the contact pageor by email at Contact@smart-pink.com.

We will answer within a reasonable time. If a legal entity is formally established for SMART PINK, this section will be updated with its details.